Why is our computer repair service the best? Find out what our secret sauce:
How are your computer techs so good?
The beauty of our personalized tech service is that we have 25+ experienced techs to hand-pick from to provide you the perfect IT rep and service match. In essence, you get a high quality specialist perfectly matched for you and your issue or project. Most of all, you won’t have the headaches of scouring the Internet for lesser qualified individuals who will perform at a supperbe level.
How do you keep rates so low?
Our standard company computer service rate is R250/hour. Yes, that’s significantly lower than other computer repair service companies. Many factors are considered here including: generously paying our tech experts, the cost of training/certifications as well as insuring each and every onsite company computer service visit. You may see lower rates from lower qualified computer repair companies. We are confident that our experienced techs will complete your job thoroughly and completely in half the time it takes another place. Plus, it will be a permanent IT fix that will last for years. In the end, you’ll save money with us. The value / cost proposition with New York Computer Help is a win-win.
How do you get your IT techs to stay so long with your company?
It’s true, we have lifers at our company. Come to think of it, if our techs have passed our rigorous interview and hands-on IT tech test, they are still with us currently! How do we keep our talent? The tech industry is chock-full of different areas and specializations. We let our computer technicians decide which role and specialty moves them the most. This passion transfers over to a high level of dedication, satisfaction, and job happiness. In turn, you as the customer is the one who benefits by receiving a responsible, dedicated, and high-level IT expert. Hire us in full confidence knowing your company is in good hands.
How do you get so many 5-star reviews?
It’s true, customers love us on Yelp, Google, Yahoo, Angie’s List, Facebook, and other review sites. In fact, many of our customers come from word of mouth via family members, friends, and trusted associates. We pride ourselves in providing the best customer service and perfect computer service possible. This combination has allowed us to be touched by hundreds of thousands of happy customers since we opened our doors in 2000. In short, we are relentless at ensuring you and every customer we meet is completely 100% satisfied.