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Onsite Support

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Onsite Business IT Support

Network down? No Internet? Computer virus? Computer slow or not working? Need to set up a new PC or Mac? ElmMac will take care of all your home or office IT needs. Our motto of “treating ever customer’s computer like it is our own mother’s computer” will, in effect, provide you with personalized, friendly, professional, and trustworthy computer repair service. Get competent, affordable, fast computer service NYC help now

Be covered for all your company’s computer needs.

Office computer repair and business IT service at its best. ElmMac provides reliable and timely business computer support services. Whether you have a critical IT issue, a project, or would like periodic IT maintenance, we will provide the optimal solution to meet your company’s goals and objectives. We look forward to developing a long and successful relationship with you and your company.

Technical issues and projects may seem daunting. Don’t worry, we will make your life easier and take away this pressure. You will received a well-informed assessment and qualified solution to ensure your company’s network is performing optimally. Our technical experts have experience with resolving all office computer issues and preventing future ones. We are certified in installing and upgrading networks. Contact us for an assessment, IT solution, and server/network projects.

Office PC/Mac repairs. Tune-ups. Virus removals. Back-ups. Security.

Get your office computer repair issues taken care of fast and on the first try. Leave all your office IT support to us so you can get back to your other priorities at work. We will come onsite, on time, and ready to meet all of your company IT service objectives. That’s the way you should expect onsite business IT support. On time and done perfectly. Consider us your in-house computer service team. We are just a phone call, email, or click away!

Why is our computer repair service the best? Find out what our secret sauce:

How are your computer techs so good?
The beauty of our personalized tech service is that we have 25+ experienced techs to hand-pick from to provide you the perfect IT rep and service match. In essence, you get a high quality specialist perfectly matched for you and your issue or project. Most of all, you won’t have the headaches of scouring the Internet for lesser qualified individuals who will perform at a supperbe level.

How do you keep rates so low?
Our standard company computer service rate is R250/hour. Yes, that’s significantly lower than other computer repair service companies. Many factors are considered here including: generously paying our tech experts, the cost of training/certifications as well as insuring each and every onsite company computer service visit. You may see lower rates from lower qualified computer repair companies. We are confident that our experienced techs will complete your job thoroughly and completely in half the time it takes another place. Plus, it will be a permanent IT fix that will last for years. In the end, you’ll save money with us. The value / cost proposition with New York Computer Help is a win-win.

How do you get your IT techs to stay so long with your company?
It’s true, we have lifers at our company. Come to think of it, if our techs have passed our rigorous interview and hands-on IT tech test, they are still with us currently! How do we keep our talent? The tech industry is chock-full of different areas and specializations. We let our computer technicians decide which role and specialty moves them the most. This passion transfers over to a high level of dedication, satisfaction, and job happiness. In turn, you as the customer is the one who benefits by receiving a responsible, dedicated, and high-level IT expert. Hire us in full confidence knowing your company is in good hands.

How do you get so many 5-star reviews?
It’s true, customers love us on Yelp, Google, Yahoo, Angie’s List, Facebook, and other review sites. In fact, many of our customers come from word of mouth via family members, friends, and trusted associates. We pride ourselves in providing the best customer service and perfect computer service possible. This combination has allowed us to be touched by hundreds of thousands of happy customers since we opened our doors in 2000. In short, we are relentless at ensuring you and every customer we meet is completely 100% satisfied.

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