Frequently Asked Questions | FAQs :


You will not find another technology support company with comparable experience, professionalism, affordable rates, and quick turn around time.  We value each customer’s job, project, or issue as if it was our own and dedicate our full energy and expertise in over-exceeding expectations.

Drop-off | Walk-in repairs receive a free diagnostic, relaying the exact flat fee cost for your approval.  We will need to see it first before being able to provide the exact rate.  Onsite visits are based hourly and on the level of service.

All computer repairs are performed in the same day brought.  We know you need your computer back fast and are committed to providing swift service.  iPhone repairs take 20 – 30 minutes and iPad repairs take 1 – 3 hours.

Categories: apple, chargers

Absolutely not!  We have a team of 25 onsite technicians so we can accommodate all last-minute requests for the same day.  We realize it’s a hassle when your computer or IT network is not functioning normally.  So, we are ready to dispatch one of our qualified computer IT experts to you as soon as possible.  Typically, you’ll see a technician at your home or office within 1 – 3 hours

  • We Are located at 378/380 Smith Street | Oldwell Arcade | Shop 005 | Durban CBD 4000 | Kwazulu Natal | South Africa : If you can not still find us, we are next to Nandos or Butterfield Same Arcade, Floor 001 just after G2 Fashion store.
  • Still You can find us 24/7 Online Via Our Live Chat System through our website , exactly here where you are now.
  • Still Can’t Find us , Just Call Directly +27318376390 or Cell | WhatsApp +27786411181
  • Lastly But Not least Get a free consultation by dropping us an emal at support@elmmac.co.za  or | Click here…!

 

Yes, 60 days for computers and 6 months for smartphones, tablets, and watches.  That being said, feel free to ask us questions or bring up follow-up issues beyond that time as well.  We are not sticklers with warranty dates, and want to ensure you are satisfied with our service and your computer. We are committed to you being 100% satisfied with our repair service.

In a nutshell, we offer Walkin ITSupport service | Onsite and Drop-off support | Sales, Upgrades, Repairs Of Computers, Laptops, Apple Macs & Devices, Hardware & Software , IT & Computer Accessories | Networking Services | VoIP & Voip Servers Setups, Support Services | Managed IT Services & Support etc .  That includes a vast service offering, including: office IT support, home computer repairs, virus removals, Mac/PC repairs, iPhone/iPad repairs, data recovery and more.  Every year, we implement a new service offering because we love exploring in more tech all the time.  Over the years, we have offered support on drones, Nexus phones, Apple watches, projectors, and other gadgets.  As passionate techs, we are always looking to get our hands on all different kinds of equipment.  If you’re not sure if we support your device, ask us.

  • We cover or service the whole of Durban and its outlying areas including Kwazulu Natal and its major cities.
  • ElmMac also does deliver Tangible Products to the rest of South Africa and the world through its courier partners like DHL, UPS, Delivery Express, FEDEX, Skynet and Post Net.
  • ElmMac Does also deliver electronically to its Customers through out South Africa and any of these products or services fall under this criteria of delivery : Online-Remote ITSupport | Online Softwares Installations | Web Applications Developments | WebSites Designs & Developments | Mobile Apps Developments | Online Stokvel Websites Developments | Software Sales

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