Call Us:+27-31-837-6390
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About Us

Since 2012, our philosophy of taking care of customers first, then computers has resulted in thousands of satisfied corporate and residential clients in Durban City. Our motto since day one has been to “Treat each customer like we would treat our own mother” continues to drive us, providing superior customer service to each customer.  In turn, we treat each customer’s computer issue or project as if it were our own, leading to efficient results and a reasonable bottom line.

As the originators of the free computer drop-off diagnostic service, we believe each customer should know exactly what the computer repair and cost is before approving the work. This kind of customer empowerment translates into the highest customer service you will find.

Our 25-person onsite tech support team is comprised of a wealth of talent and experience. The majority of our IT team has been with us since the inception, providing professional, dedicated IT support. Upon receiving your technical inquiry, we’ll assign a tech expert of at least 15 years of experience who is specialized within the scope of your issue. Then, we’ll visit your office or home during the same day, typically within a couple of hours, to resolve your IT request.

Reviews: What do customers say about us

 

“If you are looking for reasonably priced HONEST computer service, I can’t recommend this place enough. I’ve done business with the folks at Durban ElmMac ITSupport on and off for a couple of years and I have found them to be FAST and honest. In my case they treated me professionally every step of the way. I would do business with them again any time! ”
– Tom W.

“absolutely awesome service. From the moment I called on the phone I Knew that this was the place, I had searched for days and even been to a few places in the city that horrified me. They were polite, they charged me for exactly how much the part cost, and a small fee for labor. I saved R600 from the R900 tech serve and apple quoted me, and you know they are cool when they fix other little bits that weren’t critical but in disrepair based on a rare professional work ethic, we seldom see these days.”
– Ha K

“We needed immediate help for our server that went down…this company, Durban ElmMac, responded quickly; fixed the problem within an hour. Our computer was up and running again so we could go back to our business. Very professional, knowledgeable about computer problems, reasonable service fees! “
– Dr. Ellen Ferranti

“I called around places in Durban and as far as Capetown for lab recovery. My external hard drive did not power on at all. Let me tell you that these places literally wanted thousands of Rands. Durban ElmMac quoted just a fraction for that and recovered everything 100%. Just an upfront, reasonable, and professional place here. I’ll be back in heartbeat if needed.”
– MikeAnd

“My Macbook Pro dropped & screwed up badly, so I took it to ElmMac for Repairs, guess what. Service was fast, Satisfied, Good Price. I’ve since referred friends to this shop, and they have similarly had good experiences. I keep the name of this shop handy in case any other computer problems arise. ”
– Fred Pajerski